Points & Tiers

Points that climb. Tiers that stick.

Reward every visit with points members can watch grow, and a tier they actually want to reach. Set the earn rates, thresholds, and perks in minutes. Then watch repeat spend follow the status they're chasing.

Flexible earn rates Auto tier upgrades Real-time balances
JuicySuite points and tiers dashboard showing member balances and tier progress
What members feel

A status worth earning.

011pt = $1

Earn rates you control

Decide how points add up — per dollar, per visit, per SKU, or per action. Bonus multipliers run on the schedules and segments you choose, with no dev ticket.

024 tiers

Tiers that pull members up

Bronze to black, with the thresholds, perks, and downgrade rules you set. A member sees exactly how close the next level is, and what's waiting there.

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Balances in real time

Points post the moment a sale clears at the POS, on the web, or in the app. No overnight batch, no "pending" limbo. The balance a member sees is the balance they can spend.

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Upgrades that happen on their own

Cross a threshold and the tier upgrades on the spot. The perks open up, and a congrats message goes out across wallet, email, and push.

How it works

From earn rate to top tier in four steps.

Set your earn rules
Step 01

Set your earn rules

Choose how points are earned, and at what rate. Layer multipliers for products, days, or member segments. No code at any step.

Per dollar / visit / SKU Scheduled multipliers Segment-specific rates
Design your tiers
Step 02

Design your tiers

Name each tier, set its entry threshold, and attach the perks it opens up — a discount, early access, free shipping.

Custom thresholds Per-tier perks Downgrade rules
Go live everywhere
Step 03

Go live everywhere

Balance and tier status sync to the wallet pass, app, email, and POS, so the member and the cashier always read the same number.

Wallet + app + POS Real-time sync Branded pass visuals
Track and tune
Step 04

Track and tune

Watch point liability, tier distribution, and redemption rate live. Change an earn rate or a threshold, and it applies right away.

Liability dashboard Tier distribution Instant rule edits
Why points & tiers work

Progress they see. Visits they repeat. Cost you can model.

01

Progress people can see

A balance in plain sight and a next-tier goal turn a casual buyer into a regular chasing status. It's the single strongest driver of repeat spend.

02

A cost you can model

Set your breakage assumptions, point values, and expiry up front. The liability dashboard keeps finance comfortable while marketing keeps pushing.

03

Tiers that segment for you

A tier level is a ready-made segment. Send VIPs a preview, win back the mid-tier that's slipping, and skip the extra setup.

80%

of a brand's future revenue typically comes from 20% of its existing customers.

2.4×

more annual spend from top-tier loyalty members than from entry-tier members on average.

Frequently asked questions

About points & tiers.

A Hong Kong merchant can use JuicySuite's points and tiers system to reward repeat customers. Members earn and redeem points across POS, e-commerce, app, and wallet in real time, and tiers upgrade or downgrade automatically against spend thresholds you set — with bonus-point promotions scheduled by segment, no developer needed.

Yes. Earn and burn events sync across POS, ecommerce, app, and wallet in real time, so a coffee bought at the counter and a bag bought online land in the same balance at once.

You set the threshold and the window — say, $1,200 of spend over a rolling 12 months. Cross it and the tier upgrades on its own. Fall below it at review and the tier steps down, with an optional grace period and a heads-up message.

Yes. Schedule multipliers from the campaign builder — double points on Tuesdays, triple on a new SKU — by segment and date range. No code, no deploy.

Points & Tiers

Give members a reason to come back.

Launch a points-and-tiers program your customers can watch climbing — today.