Tai Kwun Total Digital Solution.

/\* Card Border Gradient \*/ /\*Box Shadow method .card\_item { border: 3px solid white; border-radius: 1.25rem; padding: 20px; box-sizing: border-box; background-color: #f6f1f0; transition: box-shadow 0.3s; } .card\_item:hover { box-shadow: 0 0 0 5px #FF5C4C inset, 0 0 0 8px #FFABE7 inset; } \*/ section { position: relative; } p { text-wrap: pretty; } h1, h2, h3, h4, h5, h6{ text-wrap: balance; } .legal\_item a { text-decoration: underline; } /\* Nav link Product Hover \*/ .nav\_link\_products { position: relative; text-decoration: none; /\* Remove default underline \*/ } .nav\_link\_products::after { content: ''; position: absolute; width: 100%; height: 2px; /\* Adjust the height of the underline as needed \*/ bottom: -2px; /\* Adjust the position of the underline as needed \*/ left: 0; background: linear-gradient(to right, #ff5c4c, #ffabe7); transform: scaleX(0); transform-origin: bottom right; transition: transform 0.3s ease-out; } .nav\_link\_products:hover::after { transform: scaleX(1); transform-origin: bottom left; } /\* Nav Link General Hover\*/ .navbar1\_link { position: relative; text-decoration: none; /\* Remove default underline \*/ } .navbar1\_link::after { content: ''; position: absolute; width: 100%; height: 2px; /\* Adjust the height of the underline as needed \*/ bottom: -2px; /\* Adjust the position of the underline as needed \*/ left: 0; background: black; /\* Use a solid black color \*/ transform: scaleX(0); transform-origin: bottom right; transition: transform 0.3s ease-out; } .navbar1\_link:hover::after { transform: scaleX(1); transform-origin: bottom left; } /\* Default styles (applies to all screen sizes) \*/ .navbar1\_link\_features { position: relative; text-decoration: none; /\* Remove default underline \*/ } .navbar1\_link\_features::after { content: ''; position: absolute; width: 100%; height: 2px; /\* Adjust the height of the underline as needed \*/ bottom: -2px; /\* Adjust the position of the underline as needed \*/ left: 0; transform: scaleX(0); transform-origin: bottom right; transition: transform 0.3s ease-out; } .navbar1\_link\_features:hover::after { transform: scaleX(1); transform-origin: bottom left; } /\* Styles for viewports below 991px \*/ @media (max-width: 991px) { .navbar1\_link\_features::after { background: black; /\* Change to black \*/ } } /\* Styles for viewports above 991px \*/ @media (min-width: 992px) { .navbar1\_link\_features::after { background: #685e64; /\* Default color \*/ } } /\* Set color style to inherit \*/ .inherit-color \* { color: inherit; } /\* Focus state style for keyboard navigation for the focusable elements \*/ \*\[tabindex\]:focus-visible, input\[type="file"\]:focus-visible { outline: 0.125rem solid #4d65ff; outline-offset: 0.125rem; } /\* Get rid of top margin on first element in any rich text element \*/ .w-richtext > :not(div):first-child, .w-richtext > div:first-child > :first-child { margin-top: 0 !important; } /\* Get rid of bottom margin on last element in any rich text element \*/ .w-richtext>:last-child, .w-richtext ol li:last-child, .w-richtext ul li:last-child { margin-bottom: 0 !important; } /\* Prevent all click and hover interaction with an element \*/ .pointer-events-off { pointer-events: none; } /\* Enables all click and hover interaction with an element \*/ .pointer-events-on { pointer-events: auto; } /\* Create a class of .div-square which maintains a 1:1 dimension of a div \*/ .div-square::after { content: ""; display: block; padding-bottom: 100%; } /\* Make sure containers never lose their center alignment \*/ .container-medium,.container-small, .container-large { margin-right: auto !important; margin-left: auto !important; } /\* Make the following elements inherit typography styles from the parent and not have hardcoded values. 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document.addEventListener('DOMContentLoaded', function() { // Function to initialize image hover effects for a specific dropdown function initDropdownImageHover(dropdownElement) { if (!dropdownElement) return; // Get all tab links within this dropdown const tabLinks = dropdownElement.querySelectorAll('.nav\_dropdown\_tab\_link'); // Get the first image (default image) within this dropdown const defaultImage = dropdownElement.querySelector('.nav\_links\_list .nav\_links\_item:first-child .navbar\_dropdown\_image'); // Show default image on load if (defaultImage) { defaultImage.style.opacity = '1'; defaultImage.style.transition = 'opacity 0.3s ease'; } // Add mouseenter event to each link tabLinks.forEach(link => { link.addEventListener('mouseenter', function() { // Get the ID of the hovered link const linkId = this.textContent; // Hide all images within this dropdown first const allImages = dropdownElement.querySelectorAll('.navbar\_dropdown\_image'); allImages.forEach(img => { img.style.opacity = '0'; img.style.transition = 'opacity 0.3s ease'; }); // Find and show the corresponding image const correspondingImage = dropdownElement.querySelector(\`.navbar\_dropdown\_image\[id="${linkId}"\]\`); if (correspondingImage) { correspondingImage.style.opacity = '1'; } }); }); // Show default image when mouse leaves the navbar const navWrap = dropdownElement.querySelector('.navbar\_dropdown\_tabs\_wrap'); if (navWrap) { navWrap.addEventListener('mouseleave', function() { // Hide all images first const allImages = dropdownElement.querySelectorAll('.navbar\_dropdown\_image'); allImages.forEach(img => { img.style.opacity = '0'; }); // Show default image if (defaultImage) { defaultImage.style.opacity = '1'; } }); } } // Initialize for each dropdown section const dropdowns = \[ document.querySelector('.navbar-dropdown2\_dropdown-list'), // Products dropdown document.querySelector('.navbar-dropdown2\_dropdown-list.services'), // Services dropdown document.querySelector('.navbar-dropdown2\_dropdown-list.is-industries') // Industries dropdown \]; dropdowns.forEach(dropdown => { if (dropdown) { initDropdownImageHover(dropdown); } }); });

.nav\_link\_dropdown\_toggle:hover .nav\_products\_link { color: #ff761a; } /\* Add this to your existing CSS \*/ .mobile\_nav\_cms\_link.w--current { color: #3E3E3E; /\* This is the neutral black color used in your site \*/ font-weight: 700; } .mobile\_nav\_cta\_wrap .button.is-primary.w--current{ color: #ffffff !important; }

![Tai Kwun](/assets/success-stories/tai-kwun-total-digital-solution/img-14.avif)

# Tai Kwun Total Digital Solution

![Tai Kwun Total Digital Solution](/assets/success-stories/tai-kwun-total-digital-solution/img-15.avif)

## Overview

### Unifying Tai Kwun’s digital presence through integrated ticketing, app, and loyalty infrastructure.

Industry

Enterprise

COMPANY SCALE

100

Product & Services

eCard at Apple & Google Wallet

Stamps & Points

Merchant Success Service

Enterprise

Marketing Automation

Membership Website & Plugin

## Challenges

## Fragmented Digital Journey

Visitors had to use different platforms for ticketing, membership, and event discovery.

## Manual Booking Management

No centralized booking system created friction and missed follow-ups.

## Low Post-Visit Engagement

The experience ended after checkout—no loyalty mechanism for re-engagement.

![](/assets/success-stories/tai-kwun-total-digital-solution/img-16.avif)

![](/assets/success-stories/tai-kwun-total-digital-solution/img-17.avif)

## The Solution

## A Total Digital Experience for Culture Seekers

JuicySuite developed a unified system for web, app, ticketing, and CRM.

-   **Single Sign-On**  
    One login for events, bookings, and loyalty.
-   **App + Web**  
    Responsive cross-channel experience.
-   **CRM Core**  
    Auto-triggered follow-ups based on ticket behavior.
-   **Loyalty Layer**  
    Turn visitors into members with points and benefits.

## The Results

![](/assets/success-stories/tai-kwun-total-digital-solution/img-18.avif)

Navigation-led Experience Boost

Combining navigation with event details enriched the onsite experience.

![](/assets/success-stories/tai-kwun-total-digital-solution/img-19.avif)

Higher Redemptions & Spending

Real-time points and rewards encouraged more frequent engagement and redemptions.

## Related Projects

Proven CRM Solutions in Action: Projects That Deliver Value

![BMW](/assets/success-stories/tai-kwun-total-digital-solution/img-20.avif)

### AIA Alta Rewards Wallet

eCard at Apple & Google Wallet

Enterprise

Membership Website & Plugin

An exclusive rewards wallet developed for AIA Alta to enhance the customer experience at the AIA Wealth Management Centre.

[

Read More  

/\* Animation styles for link buttons with arrow icons - On hover, text moves left and arrow appears/moves right - Creates a smooth sliding effect for button content - Only applies to desktop/tablet (>768px) for better mobile UX \*/ /\* Initial state - arrow is hidden and offset \*/ @media (min-width: 768px) { /\* Hide and position arrow initially \*/ .button.is-link .link\_arrow\_svg { transform: translateX(10px); opacity: 0; transition: transform 0.3s ease; } /\* On hover - move text left \*/ .button.is-link:hover .button\_text { transform: translateX(-10px); transition: transform 0.3s ease; } /\* On hover - show arrow and slide it right \*/ .button.is-link:hover .link\_arrow\_svg { transform: translateX(50px); opacity: 1; transition: transform 0.3s ease; } }

](/success-stories/aia-alta-rewards-wallet)

![BMW](/assets/success-stories/tai-kwun-total-digital-solution/img-21.avif)

### BMW iSpace Membership E-Card

eCard at Apple & Google Wallet

Enterprise

Membership Website & Plugin

BMW iSpace revolutionizes luxury car ownership with digital membership e-cards, integrating wallet solutions for seamless personalized experiences.

[

Read More  

/\* Animation styles for link buttons with arrow icons - On hover, text moves left and arrow appears/moves right - Creates a smooth sliding effect for button content - Only applies to desktop/tablet (>768px) for better mobile UX \*/ /\* Initial state - arrow is hidden and offset \*/ @media (min-width: 768px) { /\* Hide and position arrow initially \*/ .button.is-link .link\_arrow\_svg { transform: translateX(10px); opacity: 0; transition: transform 0.3s ease; } /\* On hover - move text left \*/ .button.is-link:hover .button\_text { transform: translateX(-10px); transition: transform 0.3s ease; } /\* On hover - show arrow and slide it right \*/ .button.is-link:hover .link\_arrow\_svg { transform: translateX(50px); opacity: 1; transition: transform 0.3s ease; } }

](/success-stories/bmw-ispace-membership-e-card)

![Clarins](/assets/success-stories/tai-kwun-total-digital-solution/img-22.avif)

### Clarins Staff Reward Programme

Retail

eCard at Apple & Google Wallet

Marketing Automation

Clarins gamifies employee training with digital reward program, driving staff engagement through point-based incentives and e-wallet integration.

[

Read More  

/\* Animation styles for link buttons with arrow icons - On hover, text moves left and arrow appears/moves right - Creates a smooth sliding effect for button content - Only applies to desktop/tablet (>768px) for better mobile UX \*/ /\* Initial state - arrow is hidden and offset \*/ @media (min-width: 768px) { /\* Hide and position arrow initially \*/ .button.is-link .link\_arrow\_svg { transform: translateX(10px); opacity: 0; transition: transform 0.3s ease; } /\* On hover - move text left \*/ .button.is-link:hover .button\_text { transform: translateX(-10px); transition: transform 0.3s ease; } /\* On hover - show arrow and slide it right \*/ .button.is-link:hover .link\_arrow\_svg { transform: translateX(50px); opacity: 1; transition: transform 0.3s ease; } }

](/success-stories/clarins-staff-reward-programme)

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## Ready to get started?

Perfect your customers’ journey with JuicySuite.

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Products

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[Points & Tiers](/features/points-tiers)

[Referral](/features/referral)

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[Dashboard & Report](/features/dashboard-report)

[Prepaid Voucher & Credit](/features/prepaid-voucher-credit)

[Loyalty Campaigns](/features/loyalty-campaigns)

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[Gift & Promotion Partnership](/services/gift-promotion-partnership)

[Data Consolidation Services (ETL)](/services/data-consolidation-services-etl)

[System Customisation](/services/system-customisation)

Industries

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