Retail · Success Story
Clarins Staff Reward Programme.
Clarins gamifies employee training with digital reward program, driving staff engagement through point-based incentives and e-wallet integration.
Industry
Retail
Company scale
200+
Products & services
RetaileCard at Apple & Google WalletMarketing AutomationGift Card
The challenge
A high-trust audience the old rewards setup couldn't reach.
01
Training Engagement
Traditional beauty training sessions struggled to maintain consistent staff participation and enthusiasm.
02
Performance Tracking
Difficulty in monitoring and rewarding individual staff progress across multiple training programs.
03
Reward Distribution
Manual reward systems created administrative burden and delayed recognition of achievements.
The solution
Level Up Staff Motivation
Experience the benefits of our staff motivation card for Clarins. With our digital membership card solution, employees gain access to a range of exciting benefits. They can earn points through training participation, unlocking a sense of achievement. These points can be redeemed for rewards and incentives, providing motivation and recognition.
Stamp
Collect stamps for a reward. Just like what we are used to except it's cooler because it's virtual
Core
This membership system is supported by our Core where the magic takes place.
Wallet
Clarin's digital stamp card is e-wallet-based. Customers don't need to download anything for it to work.
Reward
Reward customers who have been loyal to your brand to make them feel important.
The results
A pass members actually keep — and open.
01
Stronger Morale & Staff Retention
Gamified rewards and training kept beauty advisors engaged — and kept more of them on the team.
02
Better Service, Better Sales
Sharper product knowledge showed up at the counter — in warmer service and stronger advisor sales.
Related stories
Proven CRM solutions, in action.
AIA Alta Rewards Wallet
An exclusive rewards wallet developed for AIA Alta to enhance the customer experience at the AIA Wealth Management Centre.
Read more
BMW iSpace Membership E-Card
BMW iSpace revolutionizes luxury car ownership with digital membership e-cards, integrating wallet solutions for seamless personalized experiences.
Read more
Cookie Department Digital Stamp Card
Cookie DPT transforms pop-up cookie shop loyalty with digital stamps and e-wallet integration, driving engagement across multiple locations.
Read moreReady to get started?
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Clarins Staff Reward Programme Clarins Clarins gamifies employee training with digital reward program, driving staff engagement through point-based incentives and e-wallet integration. 
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# Clarins Staff Reward Programme
## Overview
### Transforming beauty industry training through digital employee engagement.
Industry
Retail
COMPANY SCALE
Clarins operates with 200+ beauty consultants and retail staff across the region.
Product & Services
Retail
eCard at Apple & Google Wallet
Marketing Automation
Gift Card
## Challenges
##### Training Engagement
Traditional beauty training sessions struggled to maintain consistent staff participation and enthusiasm.
##### Performance Tracking
Difficulty in monitoring and rewarding individual staff progress across multiple training programs.
##### Reward Distribution
Manual reward systems created administrative burden and delayed recognition of achievements.
## The Solution
## Level Up Staff Motivation
Experience the benefits of our staff motivation card for Clarins. With our digital membership card solution, employees gain access to a range of exciting benefits. They can earn points through training participation, unlocking a sense of achievement. These points can be redeemed for rewards and incentives, providing motivation and recognition.
### Keep Track & Stay Engaged
Our user-friendly app makes it easy to track progress, view available rewards, and stay engaged. By implementing our staff motivation card, Clarins can foster a positive and rewarding workenvironment, boosting employee morale and motivation. Take your staff motivation to the next level with our innovative solution.
- **Stamp**
Collect stamps for a reward. Just like what we are used to except it's cooler because it's virtual
- **Core**
This membership system is supported by our Core where the magic takes place.
- **Wallet**
Clarin's digital stamp card is e-wallet-based. Customers don't need to download anything for it to work.
- **Reward**
Reward customers who have been loyal to your brand to make them feel important.
- **Operator Portal**
To ensure a smooth operation flow, everything is well set up in your portal!
## The Results
Stronger Morale & Staff Retention
The rewards and training system boosted engagement and reduced turnover.
Better Service, Better Sales
Improved product knowledge led to better customer service and higher advisor sales.
## Related Projects
Proven CRM Solutions in Action: Projects That Deliver Value
### AIA Alta Rewards Wallet
eCard at Apple & Google Wallet
Enterprise
Membership Website & Plugin
An exclusive rewards wallet developed for AIA Alta to enhance the customer experience at the AIA Wealth Management Centre.
[
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/\* Animation styles for link buttons with arrow icons - On hover, text moves left and arrow appears/moves right - Creates a smooth sliding effect for button content - Only applies to desktop/tablet (>768px) for better mobile UX \*/ /\* Initial state - arrow is hidden and offset \*/ @media (min-width: 768px) { /\* Hide and position arrow initially \*/ .button.is-link .link\_arrow\_svg { transform: translateX(10px); opacity: 0; transition: transform 0.3s ease; } /\* On hover - move text left \*/ .button.is-link:hover .button\_text { transform: translateX(-10px); transition: transform 0.3s ease; } /\* On hover - show arrow and slide it right \*/ .button.is-link:hover .link\_arrow\_svg { transform: translateX(50px); opacity: 1; transition: transform 0.3s ease; } }
](/success-stories/aia-alta-rewards-wallet)
### BMW iSpace Membership E-Card
eCard at Apple & Google Wallet
Enterprise
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BMW iSpace revolutionizes luxury car ownership with digital membership e-cards, integrating wallet solutions for seamless personalized experiences.
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Read More
/\* Animation styles for link buttons with arrow icons - On hover, text moves left and arrow appears/moves right - Creates a smooth sliding effect for button content - Only applies to desktop/tablet (>768px) for better mobile UX \*/ /\* Initial state - arrow is hidden and offset \*/ @media (min-width: 768px) { /\* Hide and position arrow initially \*/ .button.is-link .link\_arrow\_svg { transform: translateX(10px); opacity: 0; transition: transform 0.3s ease; } /\* On hover - move text left \*/ .button.is-link:hover .button\_text { transform: translateX(-10px); transition: transform 0.3s ease; } /\* On hover - show arrow and slide it right \*/ .button.is-link:hover .link\_arrow\_svg { transform: translateX(50px); opacity: 1; transition: transform 0.3s ease; } }
](/success-stories/bmw-ispace-membership-e-card)
### Cookie Department Digital Stamp Card
eCard at Apple & Google Wallet
Gift Card
Food & Beverage
Cookie DPT transforms pop-up cookie shop loyalty with digital stamps and e-wallet integration, driving engagement across multiple locations.
[
Read More
/\* Animation styles for link buttons with arrow icons - On hover, text moves left and arrow appears/moves right - Creates a smooth sliding effect for button content - Only applies to desktop/tablet (>768px) for better mobile UX \*/ /\* Initial state - arrow is hidden and offset \*/ @media (min-width: 768px) { /\* Hide and position arrow initially \*/ .button.is-link .link\_arrow\_svg { transform: translateX(10px); opacity: 0; transition: transform 0.3s ease; } /\* On hover - move text left \*/ .button.is-link:hover .button\_text { transform: translateX(-10px); transition: transform 0.3s ease; } /\* On hover - show arrow and slide it right \*/ .button.is-link:hover .link\_arrow\_svg { transform: translateX(50px); opacity: 1; transition: transform 0.3s ease; } }
](/success-stories/cookie-department-digital-stamp-card)
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View All
](/success-stories)
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